Synacor, Inc. - Products - Professional Services

Accelerate the value of your investment

Synacor Professional Services combine unparalleled expertise and proven best practices to maximize value for service providers, programmers, device manufacturers, governments, and enterprises.

We are a global team of industry, product, and technology experts delivering best-in-class solutions and services to our customers around the world.

Synacor brings deep vertical expertise and experience from work developing and delivering digital consumer and enterprise experiences across our product portfolio as well as custom development services.

We have experience in large-scale deployments for millions of users and broad horizontal competencies providing full solution lifecycle services including planning, definition, design, development, integration, testing, deployment, operations, maintenance, and management.

Deliver the experience that you expect

Strategic Assessment. Synacor brings its expertise to clients that seek a detailed evaluation of current technology and operational environments. This strategic assessment will net a gap analysis of the current environment and a blueprint for a comprehensive go-forward plan related to communications and collaboration, identity/authentication, and overall digital experience needs.
Implementation Services. Offload implementation efforts and costs by letting us do the work. Get up and running fast by utilizing our value-centric deployment approach that leverages the expertise of our skilled team and proprietary methods and tools. Whether launching a new solution as a SaaS or on-prem deployment, Synacor Professional Services can maximize ROI.
Migration Plans. Transform with confidence by utilizing our proven, flexible, customizable, and scalable migration platform that enables best-in-class migration methodologies. Reduce risk and cost by ensuring seamless migration with minimal end user impacts and call volume to call centers.
Managed Support Services. Your success is our success. Our 24/7 support team ensures that you have everything you need, anytime you need it. You will have a dedicated premium support group with deep understanding of your business needs.
Customized Services. We offer custom consulting and technology development services for envisioning, designing, developing and deploying new digital consumer experiences via the web or native applications.
Customer Success and Training. Deep expertise in training IT professionals to call center agents will increase usage of product features and overall team productivity.